When crisis hits —
CARE AFRICA responds
Nigeria faces floods, disease outbreaks, displacement, and food crises every year. Communities without a support network face these alone. CARE AFRICA hub communities are never alone — our emergency response is always on.
01 — What We Respond To
Five emergency categories. One response system.
CARE AFRICA's emergency programme is pre-positioned to respond to the full range of crises that affect Nigerian communities.
Floods & Environmental Disasters
Nigeria's flood season displaces millions annually — particularly in Benue, Kogi, Anambra, and Bayelsa. CARE AFRICA coordinates emergency shelter, food, and health response for affected communities.
Disease Outbreaks
Cholera, meningitis, Lassa fever, and measles outbreaks require rapid public health response. CARE AFRICA hubs serve as outbreak detection points and community health response centres.
Displacement & Refugee Support
Conflict-related displacement in the North East and North West requires immediate food, shelter, and health support. CARE AFRICA partners with UNHCR and IDP camp managers for coordinated response.
Food Crises
Acute food insecurity — from drought, conflict, or economic collapse — triggers CARE AFRICA food distribution, kitchen support, and nutrition assessment at hub level.
Security Emergencies
In communities facing security threats, CARE AFRICA coordinates safe evacuation routes, temporary shelter at hubs, community protection alerts, and liaison with security agencies.
02 — How We Respond
Three phases. From alert to recovery.
Every CARE AFRICA emergency follows the same structured three-phase response — so nothing is missed and accountability is clear.
Alert
- →Community alert received via platform, SMS, or phone call
- →Emergency coordinator notified within 15 minutes
- →Situation assessed and classified (Level 1–3)
- →Government partners and cluster leads notified
- →Hub stock levels and capacity checked
Deploy
- →Emergency team dispatched to affected community
- →Rapid needs assessment completed within 6 hours
- →Emergency supplies released from hub stock
- →Temporary health point established if needed
- →Media and donor communications activated
Recover
- →Transition from emergency to recovery programming
- →Affected households registered and tracked
- →Psychosocial support provided to affected families
- →Infrastructure repair and community rebuilding support
- →After-action review and system improvement
03 — Report an Emergency
Three ways to reach us — right now
Every report is reviewed within 15 minutes. Our emergency line is staffed 24 hours a day, 7 days a week, 365 days a year.
AI Emergency Intake
Use the CARE AFRICA platform emergency form or WhatsApp the emergency line. Describe what is happening, your location, and the number of people affected. An automatic alert fires immediately.
Open Emergency FormEmergency Phone Line
Call the CARE AFRICA 24/7 Emergency Response Line. You will be connected to a duty coordinator within 3 rings. Available in all Nigerian languages.
Call Now: 0800-CARE-NGUSSD Emergency Alert
No internet? Dial *347*911# from any Nigerian phone to trigger an emergency alert. The system sends your location and triggers a callback from the duty coordinator.
Dial *347*911#04 — For Emergency Donors
Fund rapid response — before the next crisis
The fastest emergency response is the one funded before the crisis hits. CARE AFRICA's Rapid Response Fund keeps emergency stock pre-positioned at every hub.
Emergency food pack for one family for two weeks
Emergency health kit for a community of 50 people
Emergency shelter materials for 5 displaced families
Full hub emergency stock replenishment
Month-long emergency response for a flood-affected community
Goes directly to the Rapid Response Fund — deployed within 24 hours of a crisis alert
In a crisis, every second counts
Report an emergency immediately or help us pre-fund the next response.